Shipping Policy
Shipping Information
Understanding Your Delivery Timeframe
Total Time = Processing Time + Shipping Time
1. Processing Time (1–5 Business Days)
We conduct rigorous Quality Control checks on every item before shipment to ensure your satisfaction. This involves detailed in-house inspections of:
- Material quality and texture
- Zippers, seams, and stitching
- Embellishments, motifs, and lining
- Standard Processing: Most orders are processed within 24 hours.
- Complex or Large Orders: May take 3–5 business days depending on design complexity, stock status, or during peak seasons/holidays.
- Note: If your order includes popular items with high demand, slight delays may occur. We appreciate your patience as we ensure every piece meets our quality standards.
2. Shipping Time (10–15 Business Days)
- International Standard: Usually takes 10–15 business days.
- US Orders: Shipped via E-Packet (a USPS partner service) for reliable last-mile delivery.
- Note: While we strive for punctuality, occasional delays may occur due to customs clearance or local carrier conditions.
Shipping Rates & Methods
| Processing Time | Shipping Method | Shipping Time | Cost |
|---|---|---|---|
| 1–5 Business Days | Standard Shipping | 10–15 Business Days | $9.99 FREE on orders over $89 |
| Priority Shipping | 9–12 Business Days | $19.99 |
Important Notes
- Tracking: A tracking number will be emailed to you once your order ships. You can also log in to your account to view order status.
- Customs & Duties: For international orders, any applicable customs duties, taxes, or import fees are the responsibility of the customer.
- Address Accuracy: Please ensure your shipping address is complete and accurate at checkout. Linentoday is not liable for packages lost or returned due to incorrect addresses provided by the customer.
- Contact Us: If you have any questions about your order status or shipping details, please contact our support team at mailto:service@linentoday.com . We respond within 24 hours.